Frequently Asked Questions (FAQ)
Hey beauties! Lina here with answers to your most common questions.
How long does shipping take?
We dispatch your lovely orders within 24 hours on weekdays, and delivery usually takes between 3 to 7 working days.
Do you ship internationally?
Right now, we're exclusively delivering within the UK.
What if my package is lost or damaged?
Don't worry! We'll replace or refund any lost or damaged items at no extra cost. Just let our customer service know within 14 days of the expected delivery date.
Can I exchange an item for a different size?
Absolutely! You can exchange your items for a different size within 14 days after receiving your order.
How can I contact customer service?
You can reach us anytime via email at contact@lina-store.com. We're here for you!
