This Privacy Policy describes how Lina (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lina-shop.com (the "Site") or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

Information you directly submit to us through our Services may include:

• Basic contact details including your name, address, phone number, email.

• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

• Account information including your username, password, security questions.

• Shopping information including the items you view, put in your cart, or add to your wishlist.

• Customer support information including information you choose to include in communications with us.

Some features of the Services may require you to directly provide certain information. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include device information, browser information, network connection, IP address, and details about your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including:

• Companies who support our Site and Services, such as Shopify.

• Our payment processors who collect payment information to process your payments.

• Third parties using online tracking technologies such as pixels, web beacons, and cookies.

How We Use Your Personal Information

• Providing Products and Services: To fulfill orders, process payments, send notifications, manage your account, and facilitate returns and exchanges.

• Marketing and Advertising: To send promotional communications and display tailored advertisements.

• Security and Fraud Prevention: To detect and act on fraudulent or malicious activities.

• Communicating with You: To provide customer support and improve our Services.

Cookies

We use Cookies on our Site to enhance user experience, run analytics, and tailor advertisements. You may set your browser to remove or reject Cookies, but doing so might negatively affect your experience.

How We Disclose Personal Information

We may disclose your personal information to third parties, including:

• Vendors performing services on our behalf (e.g., IT, payment processors, data analytics).

• Business and marketing partners.

• Affiliates within our corporate group.

• In connection with legal obligations, enforcement of terms, or business transactions.

User Generated Content

If you post content publicly through the Services, it becomes publicly accessible, and we are not responsible for how others may use it.

Third Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy or security practices.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under 16 years of age.

Security and Retention of Your Information

We implement security measures but cannot guarantee perfect security. How long we retain information depends on factors like legal obligations, account management, or dispute resolution.

Your Rights and Choices

Depending on your location, you may have rights including:

• Access/Know

• Delete

• Correct

• Portability

• Opt-out of targeted advertising or sale of personal information

• Restrict processing

• Withdraw consent

• Appeal decisions

• Manage communication preferences

You can exercise these rights by contacting us as indicated on our Site.